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Guide

Filterable FAQ Pro

How to set up and style the Filterable FAQ widget in Elementor.

Filterable FAQ shows questions and answers as an accordion with a category list beside or above them and a search field. Questions are written in the widget or taken from posts. Every question has its own address, and the widget can print FAQ data for search engines.

Part of: Bright Addons Pro.

Set it up

  1. Drag Filterable FAQ onto the page and open Questions.

  2. For each row, type the Question, the Answer Text and a Category.

  3. In Layout and Behaviour, choose the Layout and the Toggle Icon.

  4. In Categories, choose the Category List position and the Category Order.

  5. In Search, keep Search Field on and set the Placeholder.

  6. Switch on Add FAQ Data for Search Engines on one FAQ widget per page.

  7. Edit the Still Have Questions Box, then style everything in the Style tab.

Content options

Questions

Option What it does
Source Written here, or From posts.
Questions The list of questions.
Question The question text.
Answer Text or Saved template.
Answer Text The answer. Links, lists and bold text are allowed.
Template A saved template as the answer. Template answers are left out of the FAQ data for search engines.
Category The category of the question. Separate several categories with commas.
Icon An icon in front of the question.
Open by Default Shows this answer open when the page loads.
Link ID Used in the address of this question. Empty makes it from the question.
Post Type The title is the question and the content is the answer. Password protected posts are left out.
Categories From The taxonomy that supplies the categories.
Number of Posts How many posts are loaded.
Answer Shows The content or the excerpt of the post.
Question HTML Tag The heading tag of the questions.
Add FAQ Data for Search Engines Prints FAQPage structured data with every question.

Layout and Behaviour

Option What it does
Layout List with dividers, Cards, Two columns, or Question list and answer panel.
One Answer Open at a Time Opening an answer closes the others.
Open the First Question Opens the first answer on load.
Expand All / Collapse All Buttons Adds buttons that open or close every answer.
Toggle Icon Plus / minus, Chevron, Arrow, Custom icons or None.
Toggle Icon Position Right or Left.
Numbers Adds numbers to the questions.
Open / Close Speed (ms) How fast an answer opens and closes.

Categories

Option What it does
Category List Sidebar on the left, Sidebar on the right, Tabs above, Dropdown above or None.
"All" Item Adds an item that shows every question.
Name for Questions Without a Category Empty shows those questions only under All.
Show Counts Shows the number of questions per category.
Category Order As they first appear, or A to Z.
Category Headings Inside the List While All is selected, the questions are grouped under their category name.
Sidebar Follows While Scrolling Keeps the sidebar in view on large screens.
Small Screen Layout Below Tablet (1024px) or Phone (767px).
Categories on Small Screens A row of chips you can swipe, or a dropdown.

Search

Option What it does
Search Field Adds a search field above the questions.
Search In All categories, or the selected category.
Highlight Matches Marks the search text in the questions and answers.
Open Answers That Match While searching, answers that hold the search text are opened.
Message When Nothing Matches The text shown when no question matches.
Button Under the Message Adds a button under that message.

Links to Questions

Option What it does
Put the Open Question in the Address Bar Visitors can then copy the address to share one question.
Scroll Offset (px) Room to leave above the question, for example the height of a sticky header.
"Copy Link" Button in Open Answers Adds a button that copies the address of the question.

Still Have Questions Box

Option What it does
Show the Box Shows the box under the questions.
Layout Text left and button right, or stacked and centered.
Title HTML Tag The tag of the box title.
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Style options

These sections are in the Style tab.

  • Box

    the box around the whole widget.

  • Category Area, Category Items and Category Dropdown

    the sidebar or tabs, with the Sidebar Width.

  • Search Field, Clear Button and Result Count

    the search parts.

  • Expand / Collapse Buttons

    the two buttons.

  • Items and Divider

    the question rows or cards and the lines between them.

  • Question, Number, Question Icon and Toggle Icon

    the parts of the question row.

  • Answer, Copy Link Button and Answer Panel

    the answer area.

  • Empty Message and Empty Message Button

    the message when nothing matches.

  • Still Have Questions Box and Still Have Questions Button

    the box at the end.

Tips

  • Switch on Add FAQ Data for Search Engines on one FAQ widget per page only.

  • On small screens the Question list and answer panel layout becomes a normal accordion.

  • Sidebar Follows While Scrolling needs a page where no parent section clips its content.

  • Opening the page address plus # and the Link ID of a question opens that question and scrolls to it.

Questions and answers

Can I link to one question?

Yes. Every question has its own address: the page address, then # and its Link ID. Opening it opens the question and scrolls to it.

Does it add FAQ data for search engines?

Yes, when Add FAQ Data for Search Engines is on. Answers that use a saved template are left out of that data.

Can the questions come from posts?

Yes. Set Source to From posts and pick the Post Type. The post title is the question and the content or excerpt is the answer.

Where do the categories show on phones?

As a row of chips you can swipe or as a dropdown, set under Categories on Small Screens.

Need more help?

Check the troubleshooting guide, or contact support with the page address and what you expected to happen.

Troubleshooting guide
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